FAQs

Do you vacuum the carpets first?

Yes. A thorough vacuuming is an essential preparatory step before we steam clean. Its an important first step and can make a big difference in the results.

We use a CRI Green label approved dual motor vacuum cleaner. The airflow and brushes are powered by two separate motors. One motor is devoted to loosening the soil and the other motor is devoted to removing the soil.

In a single motor vacuum, if the brushes require more power due to a deep pile carpet the power is generated by reducing suction. Why is this important? Science tells us we can only pull 14.7lbs of vacuum. Our vacuum cleaners create velocity (fast moving air) to suction the soils from our carpet. When you have a dual motor system it ensures that you maintain the maximum velocity/vacuum and get the most soil removal possible.

Do the carpets take long to dry?

Typically, you may walk on them after a few hours, but it may take over night. If you must walk on the carpet while still damp, then try to do so barefoot.

You should wait for the carpet to dry completely before walking with shoes or returning the furniture. If you return the furniture too quickly, there is a danger that you might permanently damage your carpet.

What towns do you serve?

    Most towns in Rhode Island and South Eastern Massachusetts

  • Providence
  • Pawtucket
  • East Providence
  • East Side
  • Lincoln
  • Cumberland
  • Cranston
  • Warwick
  • West Warwick
  • East Greenwich
  • North Providence
  • Johnston
  • Smithifield
  • Woonsocket
  • Seekonk
  • Attleboro
  • Rehoboth
  • Swansea
  • Foxboro
  • Mansfield
  • Sharon
  • Norton
  • Plainville
  • Bristol
  • Warren
  • Barrington
  • Swansea

Google Maps View

What about furniture – do you move it for me?

We will move small items out of the way. Very large items we will work around. There may be a small extra charge if there is a lot to be moved around.

How do you calculate price?

Most carpets are cleaned at a per-square-foot rate. Calculate the size of each room by multiplying its width times its length. For stairs, just count the number of stairs.

From the square footage, we will quote you a very competitive price.

This online calculator might be helpful: http://www.online-calculators.co.uk/diy/roomarea.php

Homes and small businesses

We clean homes and small businesses.

How long does it take to clean my carpets?

Typically we are in and out in a couple of hours. Allow a few hours and preferably an overnight for the carpets to thoroughly dry before walking on them.

Are you insured?

Yes, we are insured.

What about stains and high traffic areas?

Show us spots or pet stains that need special attention. We pre-treat spots and stains prior to steam cleaning as part of our ordinary carpet cleaning work. Tough stains may require specialized treatment at additional charge.

What forms of payment are accepted?

We accept cash and personal checks.